by Amy Cann | Feb 10, 2025 | Customer Experience, User Experience Design, UX Research and Testing, Website Design, Website Security
With the domination of mobile devices over online content, a mobile-first design approach is very important to be user-friendly to make sure the experience is seamless and engaging. Here are the best practices for designing using a mobile-first mindset: 1. Prioritize...
by Amy Cann | Jan 27, 2025 | Content Marketing, Customer Experience, Digital Marketing, E-Commerce, Technology
The power of short-form video content cannot be ignored. Platforms like TikTok, Instagram Reels, and YouTube Shorts are changing the way brands interact with their communities. The platform provides brands with powerful and engaging ways to communicate with their...
by Amy Cann | Jan 13, 2025 | CMS, Customer Experience, E-Commerce, Technology, Website Design
Introduction: In the digital age, a business’s first point of contact with its potential customers is often that website. A website speaks both to the expression of the brand and as support for navigation, interaction, and transactions. However, beyond...
by Amy Cann | Jan 6, 2025 | Content Marketing, Customer Experience, Digital Marketing, E-Commerce, Technology
Introduction: Social commerce has, therefore, emerged as the current transformative force in the landscape of retailing; while bringing together the best conveniences of e-commerce with the interactive as well as engaging nature of social media, this type of commerce...
by Noah Burgess | Aug 26, 2024 | Customer Experience, User Experience Design, UX Research and Testing
What is User Experience? Generally speaking, user experience is simply the way people feel when they use a product or service. In most cases, this product is a website or some kind of application. Every instance of human-object interaction has an associated user...